Last updated: June 2026

This Privacy Policy explains how AppOne Microservices UK Limited (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit our website or get in touch with us. We are committed to protecting your privacy and handling your data in an open and transparent manner in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

AppOne Microservices UK Limited is the data controller responsible for your personal data. We are a company registered in England & Wales (company number 12052812), with our registered office at 1000 Great West Road, C/O KM Accountancy Services, Brentford, England, TW8 9DW.

If you have any questions about this policy or how we handle your data, contact us at info@app-one.co.uk or on 020 3576 3719.

2. The data we collect

We may collect and process the following categories of personal data:

Contact details you provide through our enquiry form — such as your name, email address, telephone number and the content of your message.
Technical and usage data — such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies (see our Cookie Policy).
Correspondence — records of any communications between us by email, phone or messaging apps.

We do not knowingly collect special category data through this website, and we ask that you do not send us sensitive personal information via the contact form.

3. How we collect your data

We collect data when you submit an enquiry, email or call us, or interact with our website. Some technical data is collected automatically using cookies and analytics tools where you have consented to them.

4. Lawful bases for processing

We rely on the following lawful bases under the UK GDPR:

Consent — where you have agreed to optional cookies or marketing communications.
Legitimate interests — to respond to your enquiries, run and improve our website, and keep our services secure, where these interests are not overridden by your rights.
Contract — where processing is necessary to take steps at your request before entering into, or to perform, a contract with you.
Legal obligation — where we must process data to comply with the law.

5. How we use your data

We use your personal data to respond to your enquiries and provide quotations; to deliver and support our services; to operate, maintain and improve our website; to keep records and meet legal obligations; and, where you have consented, to send you relevant updates. We do not sell your personal data to third parties.

6. Sharing your data

We may share your data with trusted service providers who help us operate our business and website — for example hosting providers, email services and analytics providers — who act on our instructions under appropriate agreements. We may also disclose data where required by law or to protect our rights.

7. International transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure an adequate level of protection through appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.

8. Data retention

We keep personal data only for as long as necessary for the purposes set out in this policy, after which it is securely deleted or anonymised. Enquiry records are typically retained for up to 24 months unless a longer period is required.

9. Your rights

Under the UK GDPR you have the right to: access your data; request rectification or erasure; restrict or object to processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us at info@app-one.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

10. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure, including encryption in transit, access controls and secure hosting.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the “last updated” date above.

12. Contact us

AppOne Microservices UK Limited
1000 Great West Road, C/O KM Accountancy Services, Brentford, England, TW8 9DW
Email: info@app-one.co.uk · Tel: 020 3576 3719

Privacy Policy